Outlook will not send from home location

Status
Not open for further replies.

Rayddd

Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
I have a laptop running Windows 8.1. I am using Outlook 2013. I have my work email on Outlook on this computer. At work it works perfectly ( wifi ) When I am home Outlook receives emails fine but will not send any emails.

The error message I get is -- Outlook cannot connect to your outgoing (SMTP) server

I am using a Apple airport extreme router. I tried using a cat5 cable to connect direct to modem and it still will not send.

Other people who drop by using Outlook on ny wifi do not have the problem I am having. ATT is my ISP.

Any ideas?

Thanks Ray
 
I just noticed at the bottom that it says account is working offline- how do I get it to work online?
 
Thank you for your response- I tried the things you suggested - same problem- it still says I am working offline- I am still receiving emails- How do I get it back to working online?

Thanks,

Ray
 
What outgoing port are you using ? ATT may be blocking port 25. To check, go to File, Account Settings, double click on the account, then More Settings - Advanced tab.
 
It is set to port 25- what I should I change it to?

Thanks! Ray
 
Standard SMTP ports are 465 with SSL enabled and 587 with TLS enabled. I'd try them - if they don't work, do you know who hosts the email? Does work run their own server or have someone host it?
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Outlook 2007 cant send email with vista Home Premium Using Outlook 8
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 2
E Outlook - Macro - send list of Tasks which are not finished Outlook VBA and Custom Forms 3
M Outlook 365 refuses to send email Using Outlook 0
M I cant send emails via Outlook in my W10 PC. Using Outlook 3
T Outlook creates a copie of every mail I send Using Outlook.com accounts in Outlook 4
R How to restrict GWSMO sync to Outlook Send/Receive cycles Using Outlook 0
M Outlook, send to > mail recipient - results in plain text email Using Outlook 1
S Outlook Macro to send auto acknowledge mail only to new mails received to a specific shared inbox Outlook VBA and Custom Forms 0
M Extract all links from Outlook email, send to Excel Using Outlook 2
O Outlook 365 - suddenly unable to send using Gmail POP3 Using Outlook 10
F Send As a Gmail account via outlook Web Using Outlook 3
M Can't send email in outlook.com Using Outlook 9
R Can't send messages to groups in Outlook Using Outlook 2
soadfan Outlook won't send e-mail when offline Outlook VBA and Custom Forms 19
N Outlook 2010 will not send nor receive Using Outlook 4
A Outlook - Send New 20 Attachments through Email Using Outlook 4
L Outlook 2007 Separate the Send/Receive functions Using Outlook 2
stephen li VBA Outlook send mail automatically by specified outlook mail box Outlook VBA and Custom Forms 1
D Outlook.com in Outlook 2016 Trys & Fails to Send on Behalf of Itself Using Outlook.com accounts in Outlook 2
D send email from Excel using outlook template Outlook VBA and Custom Forms 3
E How to send automatic emails in outlook 2010 Using Outlook 1
P Send mails by Gmail not shown in outlook Using Outlook 5
C Unchecking "Send immediately when connected" does not work on apps that call Outlook Using Outlook 1
Diane Poremsky Configuring a Manual Send and Receive in Outlook Using Outlook 0
T Can't send email through connected account (outlook.live.com) - goes to Drafts folder Using Outlook.com accounts in Outlook 3
Tim King Send mail from MSWord through Outlook Using Outlook 3
RalphG101 No indication of attachment, when selecting file, send to outlook. Using Outlook 0
N VBA Script to Send Automatic Emails from Outlook 2010 Outlook VBA and Custom Forms 1
P Outlook 2007 not sending/receiving until restart (send/receive stuck at __%) Using Outlook 27
O Outlook 2003 can't send, but settings seem OK Using Outlook 1
K Outlook send emails without attachment to a list Using Outlook 1
S send/receive issues outlook 2013 Using Outlook 4
W OUTLOOK 2007 FREEZES. WILL NOT SEND NOR RECEIVE Using Outlook 1
S Send email from excel based on a condition (outlook 2007) Outlook VBA and Custom Forms 1
wisedave Office 365 Outlook - Emails send but don't receive Using Outlook 12
E Microsoft Office Outlook 2007 Send Error Using Outlook 11
O How to send outlook meeting request as attachment Using Outlook 3
D Outlook 2010 hangs during message send/receive Using Outlook 2
S Outlook 2010 won't send on Windows 8 Using Outlook 2
V Outlook 2010 – Send email based on categories Using Outlook 2
S Outlook 2010 I am getting error code 0x8DE00006 'the operation failed'. outlook 2010 send/receive progress Using Outlook.com accounts in Outlook 2
D Outlook VBA to open Excel attachment and send recipient's email address to a workbook cell? Using Outlook 4
S Can't send messages using Outlook 2007 from a business email Using Outlook 3
H Preventing the Send button from being clicked on an Outlook Form Outlook VBA and Custom Forms 1
C outlook 2013-how do i send email to myself? Using Outlook 1
B Looking for Outlook 2013 update for Send Drafts Macro Using Outlook 4
M Outlook wont send emails but receives Using Outlook 1
H Problems With Outlook 2013 VBA To Send and Print an email Outlook VBA and Custom Forms 1

Similar threads

Back
Top