Contacts just stop syncing, yesterday...

Status
Not open for further replies.

BRad Friedman

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Yesterday both devices that sync contacts with outlook.com just stop syncing. I use outlook.com as the vehicle for syncing contacts and calendar appts. My outlook is configured to connect to my outlook.com account via EAS (s.outlook.com). My android device is configured with the MS EAS as well. I can log onto outlook.com (give it my email address and password) - no issues, see people listed in the contacts (however - not sync'd with the latest changes on the mobile device).

Anyway - the android device says "Sign-in failed" and then that the "Server password has changed . Enter the new password". But the password has not changed. I have tried to re-enter the password - no help. I can go online and enter the same password (when signing into outlook.com) that I am entering on the mobile device and it works.

I have a similar issue on Outlook (the fat client). The contact list sync is "Trying to Connect". I have deleted and re added the MS EAS account in Outllook. During that setup I authenticated with the EAS server (s.outlook.com) and did not having issues.

Is no one else having this issue? Thoughts?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You should have it set up in outlook as an exchange account (auto account setup should set it up correctly) - you might need to remove it from the phone and to add it back.
 

BRad Friedman

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Since my user id is not @outlook.com, @live.com, @hotmail.com, or @msn.com I needed to set it up manually with s.outllook.com as the mail server...is that not correct?

Thanks for the follow up...
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
D Outlook Contacts Notes Field Photos to Smartphone Using Outlook 0
G Add to Outlook Contacts - Point to non-default contacts folder Using Outlook 0
D Is a sub folder under contacts necessary to be able to name an Address Book? Using Outlook 1
L Outlook 2016 Contacts missing in Outlook 365 Using Outlook 1
L icloud contacts sync Using Outlook 4
Fozzie Bear Outlook 2016 Creating a shared local Contacts folder Using Outlook 2
M VbScript for Command Button on Contacts Custom Form Using Outlook 1
J Outlook 2013 Change color of text in data fields of contacts in Outlook 2013? Using Outlook 3
M Changing the preferred order for "Put this entry in" list for adding new contacts to the Address Book Using Outlook 1
GregS Exporting contacts Using Outlook 1
O Synchronising contacts Outlook 365 with Google v.v. Using Outlook 4
J can't sync outlook calendar contacts with iphone ipad Using Outlook 4
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
egarneau Meeting updates with external contacts (GMail) Using Outlook 1
T Outlook Contacts ... Changing Font Size, Style, Bold, etc. Using Outlook 2
W Remove specific contacts from contact list Outlook VBA and Custom Forms 3
D Can Exchange Admin Center create a pst for users email/contacts/calendar? Exchange Server Administration 0
bhamberg Contacts in a category Outlook VBA and Custom Forms 11
G Outlook 2016 sync contacts directly between phone and computer using outlook 2016 Using Outlook 0
F Default font for notes in contacts Using Outlook 1
F How to create phone number as links in notes of Contacts Using Outlook 2
geoffnoakes Find Contacts with UDFs "in this item" Using Outlook 1
J OLADD.FAE Error When Exporting Contacts Using Outlook 6
T problems with Contacts Using Outlook 8
C Create new Message with shared contacts & BCC'ing recipients Outlook VBA and Custom Forms 0
E GAL Attributes to Contacts Using Outlook 0
L Merge two contacts folders Using Outlook 1
L How do you turn off Outlook contacts "hints" popup Using Outlook 2
N Gathering Calendar Appointments from Calendars that synced as Contacts Exchange Server Administration 1
L Wierd Office 365 Contact unable to edit body of random contacts Using Outlook 5
B How to sync Outlook, iphone and Google calendars and contacts? Using Outlook 4
W Migrating Outlook 365 Contacts & Calendar Using Outlook 2
K Outlook.com is not showing, or finding via search, all my Contacts (People) Using Outlook 0
N Two .pst files on one computer both with contacts? Using Outlook 9
S Import contacts to a shared mailbox Outlook VBA and Custom Forms 2
A Add to Outlook Contacts from email - default view Outlook VBA and Custom Forms 1
B iCloud Option to sync contacts, mail, calendar and tasks Using Outlook 5
T Calender and contacts in trash Using Outlook 1
J what file contains contacts, tasks and appointments stored locally? Using Outlook 1
R How to delete Facebook Contacts folder in Outlook 365 Using Outlook 7
R Using "check for duplicates" for existing contacts Using Outlook 2
B Moving account, contacts & emails to another H/D with MSOutlook Using Outlook 5
M I'm Having problems Moving Contacts to a New List Using Outlook 8
G Autocomplete adds suspicious "@unknown.email" to selected contacts Using Outlook 1
C Import Outlook 2016 contacts into to: field Using Outlook 1
N Need help syncing contacts to iPhone X Using Outlook 8
S Outlook.com birthdays show up 1 day late on iPhone contacts list Using Outlook.com accounts in Outlook 28
S Outlook.com cannot edit some contacts Using Outlook.com accounts in Outlook 5
N Title and Suffix in Contacts Using Outlook 2
T exporting contacts names reversed in CSV file Using Outlook 8
Similar threads


















































Top