bcm NOT installing

  • Thread starter Thread starter Becky Watkins
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Becky Watkins

I purchased the standalone version of Outlook 2007 with Business Contact
Manager. The disc is only installing the regular version, without BCM. I
have tried repairing it, and uninstalling/reinstalling.

There is no Opportunities screen or the BCM toolbar. The only hint of it is
a bar on the left-hand side on the Contacts section that says Business
Contacts, but I can't even drag the contacts from My Contacts into there.

When I was testing it on the trial version of Office Professional (which i
uninstalled) it was working fine.
 
On May 18, 12:23 pm, Becky Watkins <Becky
Watk...> wrote:
> I purchased the standalone version of Outlook 2007 with Business Contact
> Manager.  The disc is only installing the regular version, without BCM. I
> have tried repairing it, and uninstalling/reinstalling.
>
> There is no Opportunities screen or the BCM toolbar.  The only hint of it is
> a bar on the left-hand side on the Contacts section that says Business
> Contacts, but I can't even drag the contacts from My Contacts into there.
>
> When I was testing it on the trial version of Office Professional (which i
> uninstalled) it was working fine.


Try creating a new Mail profile, run Outlook with the new instance,
and see if the BCM first use wizard comes up. If not, you'll need to
reinstall BCM.
 
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