Our company creates weekely recurring tasks for each of our sales team members - as reminders to call specific customers. Something like:
Every Monday call Smith Brothers
Every Tuesday call Jonas Farms
etc...
Each sales men has his own tasks he creates for himself.
Here's the issue - when the sales team go on vacation we want to have another team member cover for that sales team member. But we can't assign just one instance of the recurring appt. It assigns the entire recurring event to the other member.
We then tried to have the sales team "reassign" the recurring event back to the original task owner - but that brings back the task in a single occurence state and the ability to change that event back to a recurring event is gone.
Any thoughts?
OffLink
Every Monday call Smith Brothers
Every Tuesday call Jonas Farms
etc...
Each sales men has his own tasks he creates for himself.
Here's the issue - when the sales team go on vacation we want to have another team member cover for that sales team member. But we can't assign just one instance of the recurring appt. It assigns the entire recurring event to the other member.
We then tried to have the sales team "reassign" the recurring event back to the original task owner - but that brings back the task in a single occurence state and the ability to change that event back to a recurring event is gone.
Any thoughts?
OffLink