Task Assignment from Exchange to Pop

Status
Not open for further replies.
P

PoolHero

Member
Outlook version
Email Account
Exchange Server
I recently migrated from a pop account to an exchange account. I've decided to leave the rest of the company on the pop account (everyone is using OL2007). The problem is, when I assign a task from my exchange to a pop account, the assign and decline buttons are missing on receiving end of OL.

There seems to be an issue with my godaddy hosted exchange 2010 communicating with my godaddy pop account.

When a task is assigned from OL via the exchange server, it arrives at the pop account missing what I think are the required attachments. The only attachment is a .eml. I think there should be a .dat, (2) .rtf's, and (1) "untitled attachment".

I can see the task in the OWA (exchange) sent items folder. It looks normal. So it looks like it's leaving OL then exchange okay but something must happen when the pop account receives it.

I found this thread </SPAN>while searching for possible work arounds. But it didn't specify the solution, it just identifies the problem. I've also changed OL on all sides to send messages using RTF in the options and contact menu. I've tried sending from the contact list vs. sending from the auto fill. Finally, I disabled Norton Antivirus. Nothing works.

If the answer is that this will not work, please reply to this post and I will cancel my exchange account. It worked perfectly while we were all on the pop account.

Thanks in advance.</SPAN>
 
Thanks Diane. I've checked those settings again and they are as specified in the link you included in your post.
 
The only thing i can think is that godaddy has the server configured to not send RTF to the interent - and yes, your other godaddy address is on the internet side.

To test, try sending RTF message - make sure outlook is set to always use RTF then send a message with wild formatting to your godaddy address. if its converted to html, they are blocking RTF to the internet.
 
Yes that seems to be the case. GoDaddy tech support gets pretty upset when I ask that same question, "Are you blocking rtf?" so I figure their probably guilty. It's not a big deal I just wish they'd confirm it instead of giving me the run around.

We've also had issues with customers receiving our invoices and estimates. About 10% say they're coming through as .dat files instead of pdf's. We didn't have these issues until we switched over to their exchange server.

In light of these issues and without work arounds, we're now forced to switch back to a pop account. Unfortunately, now I can't find a way to sync my OL tasks with my Windows Phone 7.5 (mango).

These days it seems as though you have to be "all in" Windows, Apple, or Android. They've made virtually impossible for simple things like task sync unless you're using those manufacturers' supported IP's, phones, AND computers. I think it makes owning a small business much more difficult than it needs to be. They're all becoming more of a hinderence than a help. My 2 cents.
 
In GoDaddy's defense, blocking RTF to addresses outside of Exchange is a generally accepted smart move. They (or you) might be able to create a remote domain for your company domains that allows RTF. Basic instructions are about halfway down the page - http://www.slipstick.com/problems/outlook-is-sending-winmail-dat-attachments/ - you'll want it set to allow outlook to decide. I just don't know if godaddy allows exchange accounts to create remote domains or whether you can find someone there who will do it for you.
 
Also in GoDaddy's defense, their customer service has been second to none for the many years we've been with them. That being said, we still made the switch to Office 365 Exchange Online to see if we'd have the freedom to alter the settings you've referred to if needed. After switching, we were still facing the same issues and still had no way to modify their server configurations. I appreciate your help Diane, even though we weren't able to find a resolution.

So to summarize, I was on exchange and the rest of our company was on the pop account. While on exchange, I wasn't able to assign tasks to my co-workers because the outgoing server or possibly the incoming pop server was blocking the rtf attachments that come with task assignments. In addition, our accounting program wasn't able to email our customers with the pdf invoice attached through OL consistently. Some of our customers were receiving winmail.dat files.

After switching my account back to pop from exchange, all of those issues disappeared, completely.

It's a shame though. Syncing OL through exchange with my phone was flawless. We're now back to where we were last August when this first occurred. The ever present "How do I get my OL tasks to sync with Mango?" question. But that's a question for a different forum. Thanks again.</SPAN>
 
Are you sure about the Office 365 setting? I thought admins had pretty good control - but had to do it all with powershell, not the GUI. It's also possible that its only for the large org plan, not the $6 plan. I'll try to make time to test it - I have the cheap plan I pay for.
 
Status
Not open for further replies.
< SCP in AD | Backup and restore E2K7 with Server2K8 >
Similar threads
Thread starter Title Forum Replies Date
Z Item.Recipients for Task Assignment on Send Outlook VBA and Custom Forms 10
T Outlook Task assignment acceptance Using Outlook 0
S Create Outlook Task from Template and append Body with Email Body Outlook VBA and Custom Forms 4
D Copy Appointment Body to Task Body Outlook VBA and Custom Forms 0
K Daily Task List Minimized Cannot Display Using Outlook 5
wayneame Changing the Form Used by Existing Task Items in a Folder Outlook VBA and Custom Forms 4
S Outlook 2016 Understand and customize prepended behavior of recurring task Using Outlook 0
B Outlook 365 Populate Outlook Task UDFs from a UDF text string Outlook VBA and Custom Forms 2
K Multiple copies of task being created Using Outlook 2
P Short Date Format when typing in a task Using Outlook 2
C Outlook 2013 Task Recurrence - Third Friday After the Second Tuesday Using Outlook 2
P Task display now leaves little room for notes Using Outlook 10
C-S-R How to clear an Outlook (To Do) Task Flag? Using Outlook 8
G Event when creating task from mailitem Outlook VBA and Custom Forms 2
P Changing the font that the task view shows Using Outlook 5
D How To Combine Share Task Folders in just one Folder Using Outlook 0
P Can I create a Rule that sends me an email when I get a Task? Using Outlook 2
G Arggh, weakness of reminder for every Task recurrence Using Outlook 0
P Can't paste an image into a task Using Outlook 3
F Validation on custom task form after task acceptance Outlook VBA and Custom Forms 1
J Office 365 erased all of my task views Using Outlook 3
T Report For Task Recurrance Outlook VBA and Custom Forms 4
E Can't accept or decline task (no button appears) Using Outlook 2
Z VBA to convert email to task, insert text of email in task notes, and attach copy of original email Outlook VBA and Custom Forms 4
Z Task Filter Not Working When I add too many criteria Using Outlook 0
X If you change expiration date of repeated task it dupplicates Using Outlook 1
Z How to show concatenated categories in list task view? Using Outlook 2
Z VBA to Collapse Task Folder Groups Outlook VBA and Custom Forms 1
E To convert imported data to custom fields in Task list Outlook VBA and Custom Forms 1
I Help with dates in task list. Using Outlook 5
Y Outlook Task View - Table Format - Customize Reminder Time to Drop-Down Selection Using Outlook 2
M Daily Task List Minimized Cannot Display Using Outlook 2
D Using a VBA Custom Form to Send Reoccurring Email Upon Task Completion Outlook VBA and Custom Forms 4
P Add a contact to the New Task in Outlook 2016 Using Outlook 2
S Codes for "Mark Complete" the task Outlook VBA and Custom Forms 2
W Deleting Sent Task Email, Deletes the task from my list Using Outlook 1
K Task priority modification Using Outlook 4
F Search folder for tasks in all task folders Using Outlook 1
JohnViuf Export task list view settings to other pc Outlook VBA and Custom Forms 16
V Changing default date for task follow-up buttons Using Outlook 2
K outlook workflow: automated task generation Outlook VBA and Custom Forms 4
U HTML Task Alternate Home Page View Control Using Outlook 3
F How to assign a task to a public task folder? Using Outlook 1
J Marketing task MS BCM BCM (Business Contact Manager) 10
copperberry How to view all tasks across task folders Using Outlook 3
P Task Categories Using Outlook 2
P Run Time Error 91 when linking contact to task in VBA Outlook VBA and Custom Forms 1
L Email to task without changin formatting Outlook VBA and Custom Forms 16
S BCM Project Task Order BCM (Business Contact Manager) 1
P Custom form reverts from task Outlook VBA and Custom Forms 1

Similar threads

Back
Top