sewmuchmore
Member
- Outlook version
- Outlook 2010 32 bit
- Email Account
- POP3
Hi, the way my website store is set up when a customer places an order I am suppose to get an email notification of the sale, which I am not. I believe the issue is because my outgoing email account on the website is the same as the email address setup for notifications. The tech support team for the webstore told me I could "whitelist" my address. I figured out how to add my address to the safe list in outlook, but I still am not receiving email notifications when I get a sale. Also I use to get payment notifications from both amazon and paypal when I would get a sale (which is how I knew I had a sale), but I am no longer getting those which is very strange. Easiest would be for me to send the notifications to another email address, but that would be a pain since then I would have to be constantly checking that. Any suggestions would be appreciated.
thanks,
Kathy
thanks,
Kathy