I have a very basic question (I think) - I'm trying to setup a new user account on Outlook but when I'm in the 'Add New E-mail Account' dialog box of the setup, I get a red X next to the 'Search for email@example.com server settings'. When I plug my computer into a Verizon router however I can successfully create the account using the same process. After I create the account and then plug back into my Adtran router, I can send outgoing mail but I cannot recieve any incoming mail. Could this be a firewall issue? What are some initial places I can check to see why it's failing when searching for the server settings?