Renaming Address Book

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DrMopp

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Outlook version
Outlook 2019 64-bit
Email Account
Office 365 Exchange
I have two accounts in my Outlook profile, and both have a 'Contacts' folder. They are easily distinguishable in Outlook itself (desktop version) which shows the account name, but when using external app (Ring Central to be exact) the name of the Address Book is used , which is 'Contacts'in both cases. I have tried to rename the Address Book (not the folder) in the folder properties but the change does not 'stick' and it reverts to 'Contacts' I have 'owner' permission on the folder. Thoughts anyone?
 

DrMopp

Senior Member
Outlook version
Outlook 2019 64-bit
Email Account
Office 365 Exchange
Hi, it's 'Outlook for Office 365 MSO 16.0.12430.20172 64-bit'
 

DrMopp

Senior Member
Outlook version
Outlook 2019 64-bit
Email Account
Office 365 Exchange
OK so in the absence of any real answer to this I found a workound - place a 'dummy' contact in each of the three 'Contacts' folders say Mr A1, Mr A2 and Mr A3. Then select the folders in the BT app in turn and see which 'contact' appears. Now why didn't I think of that before now! :rolleyes:
 
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