IMAP header/content mismatch!

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martinez116

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The past few days, I have experieinced an error when downloading my email into my IMAP account. The headers and content of emails have actually been mismatched! I could have an email from Joe at 9am entitled "ABC". That email from Joe would come into my Outlook inbox as an email from Susan at 2pm entitled "XYZ". I would see in my inbox two email headers from Susan looking like duplicates but when I open them, one of the emails is Joe's email. The first time it happened, I just deleted the account and then added it again. It corrected the issue. But this morning it happened again. I just deleted and added the account again and it fixed it again. This is a nuisance though. I would appreciate your help with this.
 
What antivirus do you use? Does it happen if you run outlook in Safe mode? (Difficult, i know, since the problem is not reproducible on demand.)
 
Does Webroot scan email? If so, it can cause problems such as you describe.




Try Safe mode for a few days and see the problem occurs. With Outlook closed, hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode.
 
Thanks Larry. I will work in Safe mode as you suggest. I'll connect in a few days to give you the result of it. So far, the error has not occurred again since I recreated the account a second time so I think it is best to wait until it starts happening again so I will have a good test.
 
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