Outlook 2013 display the wrong font

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Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
I keep getting Outlook 2013 (32-bit) on Windows 8 Ent 64-bit displaying the wrong font. The font shoufl be Calibri, but it displays other fonts - usually the same one (I don't know the name of it), but it has shown more than one incorrect font.

Anyone else seen this?

Geoff.
 
Is Calibri set as the +Body font? What font is it using?

Tip 875: How to change the +Body style font in Outlook - Outlook Tips

Calibri is set as the (Body) font.

I dont know the name of the font it is using.

Capture (2).jpg
 
Seems like a logic conclusion to me. But yet, outlook uses the same fonts word does - so why is it substituting the system font. I'd probably close Outlook and rename the email template to see if that fixes it.
 
Seems like a logic conclusion to me. But yet, outlook uses the same fonts word does - so why is it substituting the system font. I'd probably close Outlook and rename the email template to see if that fixes it.

Where is the template stored, and what is it called?
 
The email template is NormalEmail.dotm and it's in C:\Users\username\AppData\Roaming\Microsoft\Templates - you can get there by pasting this line into windows explorer's address bar and pressing Enter.

%appdata%\Microsoft\templates

close outlook, rename the template the restart outlook.
 
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