Outlook 2013 stalls when retrieving from Frontier POP3

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rickj1nd

Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Outlook 2013 / Windows 8 / Frontier ISP.

Set up my POP3 Frontier account details in Outlook 2013. Sending and receiving mail has been functioning fine on all four user accounts on our PC...until last week. Now the receiving process either takes several minutes or stalls while receiving and produces an error message about contacting my ISP. I instantly go to the Frontier web based portal (now powered by Yahoo) and have no trouble, so I doubt the problem is my ISP.

Also, Since day one (and after an hour on the phone with Microsoft) Outlook has NEVER automatically ran a send/receive on startup... Always have to toggle the send/receive action button manualy. Nothing the Tech suggested helped???
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Is send & receive enabled? Ctrl+Alt+S to open the dialog to check.

How frequently are you checking for email?

Are they all set up as POP3 or IMAP? Try putting 2 in a separate Send and Receive group, with a check every time of like 11 min (or higher). The default SR group should be set to every 9 min.

Do you know what Microsoft did and were they really Microsoft?
 

rickj1nd

Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
OK, The sending receiving issue is solved. Someone accidentally plugged in both the USB and LAN cable ends from my DSL router into our PC. Must have been messing something up. Now works perfect as before. Only problem that still persists is Outlook doesn't send/receive on startup. Outlook express on my old PC did. Is Outlook 2013 not designed to do that on startup if you are using POP from Frontier or similar ISP?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Outlook 2013 should send on startup if automatic checks are enabled in Ctrl+Alt+S. It will take a few minutes to load and start the SR, so it won't be as fast as OE was, but it will do it.

What are your settings in the Send and Receive dialog? ( Ctrl+Alt+S)
 
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