IM and Phone icon is Grayed out in Outlook 2013 - Using Lync 2013

IM and Phone icon is Grayed out in Outlook 2013

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Prabhaharan

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Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server 2013
Hi
In my outlook 2013 my IM and Phone icon is greyed out , I could able to IM through Lync 2013 please help me to find the root cause
Thanks & Regards,
Prabha
 

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Hi
In my outlook 2013 my IM and Phone icon is greyed out , I could able to IM through Lync 2013 please help me to find the root cause
Thanks & Regards,
Prabha


Did you ever get this fixed. I have the same problem going on as well and the Registry hack is not the same.
 
there is one at the end of the article for 64bit outlook.
 
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