Outlook.com People Limits

Status
Not open for further replies.
B

BT ROW

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Outlook.com (as MS Exchange)
In Outlook.com >>> in People >>> what is the maximum number of contacts that People will hold?

In Outlook.com >>> in People >>> in a single contact >>> what is the maximum number of characters (including spaces) that the Notes field will hold?

I ask because I wonder if Microsoft has recently changed these limits. Thanks for your help.
 
Yes, they changed the limit a year or so ago when Outlook.com moved to office 365 hosting. It's now on Exchange server and subject to Exchange limits. You can theoretically have an unlimited number of contacts, but practical limit is s0mewhere between 10000 and 20,000 or so, only because the more you have, accessing the folder is slower. The limit is based on your patience. :)

Notes are basically unlimited - there probably is a limit, but it is huge, probably based on file size, not character count. Bigger = slower syncing, plus smartphone apps may have a limit to the number they can display.

your mailbox quota will affect the total size of your mailbox, which can affect the # of contacts your mailbox supports - if you have an office 365 personal or home subscription, you'll have a 50 gb mailbox if you use an outook.com address. non-subscribers have 5GB.
 
Hi Diane. Thanks. Your info is promising. But... MS is telling me that in Outlook.com >>> in People >>> the limit is 1,500 Contacts. They are also telling me that in Outlook.com >>> in People >>> in a single Contact >>> the Notes field is limited to 1,024 characters.

I want to use Outlook.com People, but I can't risk losing some of my Contacts (I have 2,023) nor the information in my Notes fields (many are longer than 1,024 characters). I know you're heavily involved and very knowledgeable... and I'm not challenging your information. But, do you have a third-party proof source on these topics? I just want to make sure before I take the leap.
 
BT ROW said:
Hi Diane. Thanks. Your info is promising. But... MS is telling me that in Outlook.com >>> in People >>> the limit is 1,500 Contacts. They are also telling me that in Outlook.com >>> in People >>> in a single Contact >>> the Notes field is limited to 1,024 characters.
Click to expand...
I will triple check and make sure they didn't do something stupid to the accounts when they moved them... but those were the old limits, on the old server. Whoever told you that is using old information.

On the old server, only 1024 synced up/were visible online, while the notes remained in Outlook. I don't recall if they were only in the client they were added to or also synced to other computers... but it doesn't matter as that server is no longer in use.
 
I imported 6074 contacts on a different computer, added some text copied from a new article and created a profile on a different computer. The character count in outlook is 1523, but I'm not sure if it counts the underlying hyperlink code, which is shown as plain text in the people/ contact card view (but formatted in an open contact) - so the count could be higher.

outlook-contacts.png
 
Did you log in using a browser? And then go to People, and then check the 6,075 count? Were all 6,075 there?

Ditto for the 1,523 character count in the Notes field?

In my free @outlook.com account, I have a Contact that contains 5,689 characters (including spaces) in the Notes field. I've had it this way for about 60-days. When looking at it in a browser, it has yet to be truncated to 1,024 by Microsoft. Even though MS hasn't truncated it, I don't fully trust that they won't truncate it someday. Ditto for my paid @live.com account (Office 365 Home subscription) which has a Contact with 6,629 characters (including spaces) in the Notes field. I don't yet trust MS.

I haven't (yet) tested the 1,500 Contacts limit. Your 6,075 test is interesting (and encouraging). This morning, MS people are still telling me that the 1,500 and 1,024 limits exist. What to do?
 
BT ROW said:
I haven't (yet) tested the 1,500 Contacts limit. Your 6,075 test is interesting (and encouraging). This morning, MS people are still telling me that the 1,500 and 1,024 limits exist. What to do?
Click to expand...
Ignore them, tell them they are wrong... ask them if this is for the new server or the old server.

How did you contact them? I'll tell my support contact that they are giving out bad info.
 
I logged in at login.live.com. This takes me to my "web based email" per se, which is now outlook.live.com/owa. Click on the "?" at the top right. Then click on "Help." This opens a window called "Contact Support."
 
Did they give you a case (or ticket number) number? If so, my contact will do a little re-education. :) He said its documented internally so the person should have had the correct information available.
 
01/09/18 - Case Number 1411088175
 
Status
Not open for further replies.
< Send problem - 'Not Responding' forever | Outlook.com cannot edit some contacts >
Similar threads
Thread starter Title Forum Replies Date
Paul Van Cotthem Is calendar synchronization between Office 2013 and Outlook.com capped by spam or bandwidth limits? Using Outlook.com accounts in Outlook 12
D.Moore Outlook COM addins source folder Using Outlook 12
C outlook.com fonts Using Outlook 2
J 'Name on the security certificate is invalid or...' - Outlook on desktop talking to hotmail.com account Using Outlook.com accounts in Outlook 6
A Outlook can't remember outlook.com, Exchange password. Using Outlook 4
Kika Melo How to mark as Junk any message not from Contacts (in Outlook.com) Using Outlook 3
S Outlook 2016 and Acrobat PDFMaker Office COM Addin Using Outlook 0
HarvMan Outlook 365 loses "outlook.com" exchange server settings Using Outlook 1
HarvMan Outlook.com Account Using Outlook 3
C Outlook FROM ADDRESS -Outlook.com and Android Using Outlook 1
Z Outlook.com OST Stopped working without explanation Using Outlook.com accounts in Outlook 3
A Reminder duplication Outlook and Outlook.com Using Outlook.com accounts in Outlook 5
C WARNING - DO NOT USE AN OUTLOOK.COM ADDRESS FOR GOOGLE ACCOUNT RECOVERY EMAIL Using Outlook 10
D Outlook.com premium finally dying... what do I do with my domain? Using Outlook.com accounts in Outlook 3
G Retention Policy for Outlook.com Deleted Items folder Using Outlook 0
GregS Why is Outlook 2016 mail in Outlook.com? Using Outlook 1
T upgrade from outlook.com to Outlook Using Outlook 2
Commodore Outlook (2013) issues with icloud.com mail Using Outlook 0
H Upon opening Outlook, make my popmail inbox open instead of outlook.com inbox Using Outlook 1
T How do I upgrade from outlook.com to Outlook? Using Outlook 5
T Many problems with outlook.com - will upgrade to Outlook soon Using Outlook 1
T I'm thinking about moving from outlook.com to the Outlook I have in my Office 365 Using Outlook 1
GregS 2016 Contact List being managed by Outlook.com? Using Outlook 1
F outlook.com Exchane Server corrupts data Since September 2019 Using Outlook.com accounts in Outlook 6
T Missing Folder in Outlook.com Using Outlook 3
M Outlook .com group does not show up in Outlook for office 365 home Using Outlook 3
dbjdbj Is it only me having a fun time with Outlook.com "beta" ? Using Outlook 3
T Need to backup outlook.com to cloud storage, without desktop software - Testing UpSafe. Are there any similar services? Using Outlook.com accounts in Outlook 8
I New Outlook.com Using Outlook 1
D Adding Enterprise Exchange Email Account to Outlook Prevents Sending via Outlook.com Account Using Outlook.com accounts in Outlook 10
F Delete/create/reset Exchange mailbox on Outlook.com Using Outlook.com accounts in Outlook 3
K Outlook.com is not showing, or finding via search, all my Contacts (People) Using Outlook 0
R PST->Outlook.com (Import vs Drag-n-Drop methods Using Outlook.com accounts in Outlook 2
D Sharing outlook.com calendars in Outlook 2016 Using Outlook 1
T outlook.com opens with "item not found" Using Outlook 1
M Can't send email in outlook.com Using Outlook 9
T BitDefender reporting outlook.com as 'insecure' Using Outlook 6
T Some of my folders in outlook.com appear to have vanished, thanks to v1803 Using Outlook 11
C Syncing on outlook.com Using Outlook 4
S Outlook.com birthdays show up 1 day late on iPhone contacts list Using Outlook.com accounts in Outlook 27
S Outlook.com cannot edit some contacts Using Outlook.com accounts in Outlook 5
Rupert Dragwater How to create a new email with @outlook.com Using Outlook.com accounts in Outlook 32
M Outlook.com autocomplete list invaded by strange items Using Outlook.com accounts in Outlook 7
J Outlook 2016 message content does not display - outlook.com; exchange Using Outlook.com accounts in Outlook 9
D Outlook 2016 IMAP Connection Returns All Email but outlook.com does NOT Using Outlook.com accounts in Outlook 2
M Mailbox Size Outlook.com or Outlook 2011 Using Outlook 1
A remove or turn off outlook.com contact folder from outlook 2016 Using Outlook 4
N Error 0x80090326 when trying to setup IMAP account on Outlook.com Using Outlook.com accounts in Outlook 1
C Long List Of Outlook 2016/Outlook.com Bugs // Where To Report? Using Outlook 10
M How many days are items in Recover Deleted at Outlook.com ? Using Outlook.com accounts in Outlook 4

Similar threads

Back
Top