O365 and Office Message Encryption

Status
Not open for further replies.

trillyuk

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Since June of this year, we have taken advantage of Office Message Encryption. Looking for anyone else with experience of using OME(2) especially with Google/Yahoo users, Google for us as we have some g-Suite users we send, want to send encrypted emails to.

The idea behind the new version, OME2 is the ability to send to O365 users and non-O365 users. For O365 users we have found the service to work well. For Google and Yahoo, it sort of works sometimes, and then not at all for some. The idea for Google (G-Suite)/Yahoo users is they can use their Google/Yahoo logins via Microsoft's Federated login agreement to read emails, except it does not always work using the Social Connector, so we have turned Social Connector off which forces users outside of O365 to use a one-time passcode. This works most of the time (>97%) but on occasions doesn't:-
  • Timeout issues
  • Azure Information Portal server issues resulting in a messy webpage exception
  • Can read email once but subsequent attempts fail for unknown reasons
So its frustrating as what seems a good idea is failing one too many times to be a reliable solution. Reported to Microsoft mid-June and response has been to pass from department to department as no one seems to own the answer or have an idea who/what to talk to.

Getting no-where fast, its October now and many tickets been and gone and looking for other people that may have had a more positive experience than ours to give us some hope it will work?
 

trillyuk

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Its rare but to give you an example. To one G-Suite company we sent 100+ individual emails, not a bulk email. Out those emails sent we had 3 come back advising they had errors and could not read the email. This time around seeing error below from Sign in to your account is pretty horrible error to get and response from MS is can we replicate the error among other things. The other errors are the AIP portal timing out. As I say most work but too many don't and not understanding why we seem to be the only ones hearing about this...

1538579876472.png
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
S Customizing Connected Services in Office 2013 Pro Plus (O365) Using Outlook 1
bmtjedi Set objApp = Application Not Working in O365-32bit Using Outlook 1
L Outlook/O365 "sent on behalf" behaviour Exchange Server Administration 1
C Changed By field not displaying individual user's name in O365 Shared Mailbox Using Outlook 9
F "Move to" O365 feature to Outlook client via VBA Outlook VBA and Custom Forms 4
L Making rule to move email to folder from one O365 domain Using Outlook 1
C Pulling out my hair (O365/2016) Using Outlook 4
M Reply Macro using O365 Connected Account Using Outlook 2
D Sending email from Office 365 alias in Outlook Using Outlook 4
J Office 365 erased all of my task views Using Outlook 3
D.Moore VBA script fail after Office 365 update Using Outlook 8
W April 2020 Office 365 Update - Add-Ons fail after Office 365 Update Using Outlook 6
P Categorize in Calendar not listed under tags in Office 365 (Office 2016) Using Outlook 5
L unblocking attachments before sending Office 365 Advanced Protection Using Outlook 0
O Help .. got lost ... installing Office like 2016 Using Outlook 5
L Deleting Office 365 calendar appt w/o emailing invitees Using Outlook 3
D Outlook 2016 Deleting emails without affecting folder structure - Outlook Office 365 Using Outlook 3
L Can signatures synch to Office Portal Using Outlook 1
T I'm thinking about moving from outlook.com to the Outlook I have in my Office 365 Using Outlook 1
Q Prompt button to auto turn on Out of Office Outlook VBA and Custom Forms 3
M Outlook .com group does not show up in Outlook for office 365 home Using Outlook 3
Jennifer Murphy Outlook can't connect to Office 365 at resort hotel Using Outlook.com accounts in Outlook 1
J Outlook Office 365 Win 10 how do I control background colors of events? Using Outlook 1
B Migrate Outlook 2007 to Office 365 Using Outlook 3
L Outlook Office 365 client: won't remember my setting File, not to collapse ribbon Using Outlook 2
J Migrate from godaddy 365 to office 365 home Using Outlook 8
glnz How set up new IMAP on Outlook-Office 365 and merge in pst from Outlook 2003 for same two email accounts? Using Outlook 5
Microfiche Migration from Office 2016 H&B to Office 365 Using Outlook 0
R How Can I backup office 365 account? Exchange Server Administration 1
L Wierd Office 365 Contact unable to edit body of random contacts Using Outlook 5
G Calendar View in Outlook Office 365 - Doesn't show enough hours, and the 30/60 min choice isn't the solution Using Outlook 4
O Office 365 Outlook - mark to download Using Outlook 0
O Office 365 using POP3 on both laptop and desktop Using Outlook 0
V Multiple Calendars in Outlook To-Do Bar; Office 365 Using Outlook 3
L Office 365 cloud based rules Using Outlook 1
T Office 2013 no longer updating automatically Using Outlook 2
O Office 365 - Outlook - Password protect your mailbox Using Outlook 7
Horsepower Office Outlook 365 home opens slower than a month ago Using Outlook 8
J Office 365 - Online Repair vs. Uninstall Reinstall Using Outlook 1
O Backup Office settings - registry key Using Outlook 5
L Need to import multiple Outlook files to Office 365 Account Using Outlook 4
J Out of Office, Delegate Using Outlook 1
H Custom autoforwarding, sending mail through outlook office 365 Using Outlook 1
e_a_g_l_e_p_i Just had to reinstall window 10 then Office and forgot how to control fonts sizes Using Outlook 3
e_a_g_l_e_p_i A question about installing office 2013 Pro and using my .pst from office 2010 Using Outlook 12
B Search function in Office 365 has stopped working Using Outlook 3
L Outlook Office 365 cached mode crashing Using Outlook 0
P outlook addin unloaded in office 2007 Using Outlook 0
P Oulook addin unloaded in office 2007 Outlook VBA and Custom Forms 2
K Help.... Office Outlook 2016 Using Outlook 1
Similar threads


















































Top