Reminders keep appearing without being requested

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C

CleaningMan

I have just started inputing accounts and contacts into Business Contact

Manager. However after ever entry i get a reminder notice highlighting the

item. It doesn't matter whether i mark the item as closed, or dismiss it, it

keeps re-appearing. As i enter more and more contacts and accounts the

reminder list is growing all the time as i can't get rid of the items. I am

familiar with how to set up reminders and have done that successfully on some

accounts and contacts, but don't understand why i'm geting reminders for

accounts and contacts for which i haven't set a reminder. Even if i go back

to an account and attach a file, i then get a reminder listing the file name

that i attached ! Is there some sort of default setting that keeps bringing

these reminders up ?
 
R

Raul Thomas

Did you notice this behavior after install Business contact manager ? or was

is there before as well

Regards

Rahul Thomas [MSFT]

https://blogs.msdn.com/rathomas

"CleaningMan" <CleaningMan> wrote in message

news:FC2B9BBE-F494-4447-B154-39050E0BE731@microsoft.com...
> I have just started inputing accounts and contacts into Business Contact
> Manager. However after ever entry i get a reminder notice highlighting the
> item. It doesn't matter whether i mark the item as closed, or dismiss it,
> it
> keeps re-appearing. As i enter more and more contacts and accounts the
> reminder list is growing all the time as i can't get rid of the items. I
> am
> familiar with how to set up reminders and have done that successfully on
> some
> accounts and contacts, but don't understand why i'm geting reminders for
> accounts and contacts for which i haven't set a reminder. Even if i go
> back
> to an account and attach a file, i then get a reminder listing the file
> name
> that i attached ! Is there some sort of default setting that keeps
> bringing
> these reminders up ?
 
J

Jorge

I get the same reminders.

I setup BCM to share over the network using the Admin Tool. I have gotten

complains from different user about constant reminders that would not go

away. If you try to dismiss all at once, the reminder windows will not

disappear, unless I dismiss each at once. Whether I close the reminders or

dismiss each one separately, the reminders will appear again. I tried looking

at different options to see if anything could trigger them, but I haven't

found anything.

Users did not have this problem before installing BCM.

"Raul Thomas" wrote:


> Did you notice this behavior after install Business contact manager ? or was
> is there before as well

> > Regards

> Rahul Thomas [MSFT]

> https://blogs.msdn.com/rathomas
 
R

Raul Thomas

Hi Jorge

Can you get the user to try the following steps when he /she report the

problem

Download and install MFCMAPI on the affected users box

http://mfcmapi.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=13983

1. Make sure Outlook is closed

2. Using MFCMAPI

3. Open the users profile

4. Choose Business Contact Manager

5. Expand Root Folder

6. Expand Finder

7. Delete the BCMReminders folder

8. Close MFCMAPI

Let me know if this works

Regards

Rahul Thomas [MSFT]

https://blogs.msdn.com/rathomas

"Jorge" <Jorge> wrote in message

news:1A48335B-7639-4C70-9A77-735D3F88BBAA@microsoft.com...
> I get the same reminders.

> I setup BCM to share over the network using the Admin Tool. I have gotten
> complains from different user about constant reminders that would not go
> away. If you try to dismiss all at once, the reminder windows will not
> disappear, unless I dismiss each at once. Whether I close the reminders or
> dismiss each one separately, the reminders will appear again. I tried
> looking
> at different options to see if anything could trigger them, but I haven't
> found anything.

> Users did not have this problem before installing BCM.

> "Raul Thomas" wrote:
>
> > Did you notice this behavior after install Business contact manager ? or
> > was
> > is there before as well
>

>> > > Regards
>

>> Rahul Thomas [MSFT]
>

>> https://blogs.msdn.com/rathomas

>
 
L

LiamK

I've run through this process once (about a month ago).. and this issue has

now popped up again. I'm getting error now when trying to delete the

BCMReminders folder.

Real question is.. why on earth is this happening in the first place...

seems like a bug to me. I am thinking I should remove the connection between

Accounting 2009 and BCM. This is ridiculous.

"Raul Thomas" wrote:


> Hi Jorge

> Can you get the user to try the following steps when he /she report the
> problem

> Download and install MFCMAPI on the affected users box

> http://mfcmapi.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=13983

> 1. Make sure Outlook is closed
> 2. Using MFCMAPI
> 3. Open the users profile
> 4. Choose Business Contact Manager
> 5. Expand Root Folder
> 6. Expand Finder
> 7. Delete the BCMReminders folder
> 8. Close MFCMAPI

> Let me know if this works
> > Regards

> Rahul Thomas [MSFT]

> https://blogs.msdn.com/rathomas

> "Jorge" <Jorge> wrote in message
> news:1A48335B-7639-4C70-9A77-735D3F88BBAA@microsoft.com...
> > I get the same reminders.
> > I setup BCM to share over the network using the Admin Tool. I have gotten
> > complains from different user about constant reminders that would not go
> > away. If you try to dismiss all at once, the reminder windows will not
> > disappear, unless I dismiss each at once. Whether I close the reminders or
> > dismiss each one separately, the reminders will appear again. I tried
> > looking
> > at different options to see if anything could trigger them, but I haven't
> > found anything.
> > Users did not have this problem before installing BCM.
> > "Raul Thomas" wrote:
> >
> >> Did you notice this behavior after install Business contact manager ? or
> >> was
> >> is there before as well
> >
> >> > >> Regards
> >
> >> Rahul Thomas [MSFT]
> >
> >> https://blogs.msdn.com/rathomas

> >
 
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