the person on other end of chat did take the time to come up with a few options for making the problem known, short of an actual bug report, which he (based on the probably fake name) was unable to do himself. some of the options were places that i had already visited, such as the ms bug and suggestion site, that didn't take comments about office, even though office was in the list of software.
i will be waiting, and interested, to hear what you may find out about any plan to fix the problem. one might think that a company producing software for businesses, selling a new version, that has a flaw in a feature that mostly businesses would use, would be extremely anxious to fix it. in fact, they should give me a free copy for having found the bug and spending so much time trying to let them know about it. but then....
in the meantime: have a good week/vacation(?).
jeffrey