Outlook 2013 corrupting custom forms?

Status
Not open for further replies.
not the preview.

try opening a custom contact form. or using developer tab, open the native contact form, click design this form and see what happens to phone and email labels.
 
Diane Poremsky said:
Do you get support incidents with your TechNet or MSDN subscription? You might get better results from them.
Click to expand...

whoops, sorry diane. i had just posted to technet forums (ms chat, which i tried after being disconnected from ms live tech, gave me several dead end leads about filing a bug report, before sending me to technet forum), about the problem and about creating a bug report. right after that, i rec'd your response, signed only as admin. i assumed that it was from technet and replied.

i think that i have put far too much time, installing, uninstalling, experimenting with various forms, writing forums, etc, etc. into this issue, for software that i am at this point only trying out. this is microsofts problem, and they have never cared much about users and the problems with their software. so, i am about done with this, short of something that will really lead to a solution with minimum further use of my time. thanks for your efforts regarding this bug, but this isn't your problem either,except for the people that may be writing to ask about why their custom forms are not working any more.
 
They have a chat? I wonder if they have quality engineers staffing it... that is one problem with trying to get help in the public forums - the quality of the support staff is poor - some of the staff is outsourced and really do not know the product.

In any event, I know it will take longer than a few weeks to get this fixed. After the holidays I'll check back with my support contact (he's on vacation, like many of the MS staff - they all take the last 2 weeks of the year off).
 
the person on other end of chat did take the time to come up with a few options for making the problem known, short of an actual bug report, which he (based on the probably fake name) was unable to do himself. some of the options were places that i had already visited, such as the ms bug and suggestion site, that didn't take comments about office, even though office was in the list of software.

i will be waiting, and interested, to hear what you may find out about any plan to fix the problem. one might think that a company producing software for businesses, selling a new version, that has a flaw in a feature that mostly businesses would use, would be extremely anxious to fix it. in fact, they should give me a free copy for having found the bug and spending so much time trying to let them know about it. but then....
in the meantime: have a good week/vacation(?).

jeffrey
 
Diane, have you heard anything from ms about the contact form issue? btw: i did use your link to get office 365. it has the same problem with custom form.

i would like to be using office 2013, but not being able to use my contacts makes it impossible.

jeffrey
 
Diane Poremsky said:
Yeah, i expect it will be months before it's fixed. I don't think custom forms are something they want to get rid of, but they prefer developing with forms regions.

The only way i know to deal with it is by not editing page1.
Click to expand...

today i had time to do some reading about forms regions. doesn't seem very different from what i was doing (as i remember, it was years ago that i designed the current form). i reinstalled of13, opened outlook>developer>design a form , and took a look at phonelabel fields properties. even when i changed the caption from "e-mail 3" to "business" it wouldn't change on the form. when i closed the form it asked if i wanted to save the changed regions. so, apparently it thinks that i am working in regions. and won't allow changes to it's mislabeling.

i wonder how much longer it will be before ms fixes the problem? or, how complicated it will be for me to learn to design a new form region that looks like the one that i have, make it page one for contact form, get rid of the native page one, and get outlook to use the new form. ?? primarily, on contact form page one, mostly i would like to remove the business card, and move notes field to bottom of page.

jeffrey
 
i just rec'd a link from someone at msdn, How to: Create an Outlook Form . a ms page that talks about customizing the 2013 contact page, including customizing the first, general, page. and how to access customization, precisely how i have been doing it. it also mentions form regions as an option. so, apparently, one department or group at ms thinks that customization is ok. perhaps they could get the programmers to make it work.
 
Forms regions is the recommended method of customizing forms in versions that support FR. They aren't quite as easy to distribute as they include a file + the form. Old fashioned custom forms can be published in org forms, in a pst, in a folder, and it moves with the mailbox or data file.
 
Has Microsoft come out with a fix for this?




It's so easy to reproduce.




1) Open Outlook 2013


2) Customize the Ribbon...


3) Check on the Developer Tab


4) Design a Form


5) Select Contact out of Standard Forms Library




Notice that in the Phone selection fields it says


"E-mail3", (When is an email a phone number?)


"Business",


"Other Fax" and


"Home"




Under all previous versions of Outlook, it was


"Business"


"Home"


"Business Fax"


"Mobile"




Come on Microsoft get a Hot Fix for this! It's stopping our rollout of Office 2013.
 
As of right now, no. The workaround is to remove those fields and add them back individually. The works if you everyone uses the same fields - the other phone fields are in All Fields but not exposed on the first page. Same for email - if you only need email1 showing, add it. (This method 'hard codes' which fields display)

Hmmm. I think I know how to fix it... delete the first wrong field label, hit undo... rinse, repeat. the Email label errors when you run form after 1 delete, so you need to delete, undo, delete.

In really quickie testing, it looks like the fields are correct.

If those steps make no sense - see fix-custom-form - dicot's library
 
Status
Not open for further replies.
< Starting up outlook in Windows 8 | Rule - All email from a specified domain >
Similar threads
Thread starter Title Forum Replies Date
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
P Outlook 2013 search no longer works Using Outlook 2
K Closing external IMAP email... Outlook 2013 Using Outlook 0
P Outlook 2013 Calendar Archiving Using Outlook 0
T Compuserve, Yahoo, Oath2 and Outlook 2013 Using Outlook 4
Paula S. Outlook 2013 won't recognize new password Using Outlook 4
B Outlook 2013 erratically deleting original file that is attached Using Outlook 0
X Using Outlook 2013 and Outlook 365 Using Outlook 1
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
J Outlook 2013 Change color of text in data fields of contacts in Outlook 2013? Using Outlook 10
Commodore Outlook (2013) issues with icloud.com mail Using Outlook 0
D iCloud Add-in not working in Outlook 2013 and Outlook 2016 After Windows Upgrade & iCloud Upgrade Using Outlook 2
P Outlook 2013 "Item could not be moved - still an issue for Outlook 2013 Using Outlook 0
M Creating an RSS Feed **FROM** Outlook 2013 Calendar. Using Outlook 5
D Outlook 2013 Yahoo IMAP Sync problems Using Outlook 1
iwshim outlook 2013 - I cannot see the "Manage Add-ins" Using Outlook 2
B Outlook 2013/Exchange 2013 - Conf Rooms not fully booking "resolved conflict" meetings Using Outlook 3
G Can't create Folder Groups in Outlook 2013 Using Outlook 0
A Run time error 424. object required in outlook 2013 Outlook VBA and Custom Forms 10
Rupert Dragwater Several questions regarding Outlook 2013 Using Outlook 9
P Outlook 2013 opens with FILE tab selected. Using Outlook 3
I How to display sender's name instead of email address in outlook 2013 message Using Outlook 5
Z Outlook 2013 Gmail IMPA emails not showing dates only showing times Using Outlook 1
B Forward every other email in Outlook 2013 Outlook VBA and Custom Forms 2
P Synching Outlook 2013 Notes with iPhone 8 Using Outlook 1
N Outlook 2013 Folder View Using Outlook 8
M Outlook 2013 fails to start -- missing WindowsCodecs.dll error Using Outlook 3
David Michaels Contact card shows blank Outlook 2013 Outlook VBA and Custom Forms 0
J Calendar data can be viewed on Outlook.com, but no longer syncs to Outlook 2013 Using Outlook.com accounts in Outlook 3
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
R Folders shifting around in Outlook 2013 and 2016 Using Outlook 3
P Sync Desktop Outlook 2013 with Outlook.com? Using Outlook.com accounts in Outlook 5
J Outlook 2013 when clicking To in a new email show Company names Using Outlook 0
J Outlook - 2013 - Error msg when copying folders from Online Archives to another user's mailbox Using Outlook 0
D Outlook 2013 changing iCloud reminder time? Using Outlook 0
M OUTLOOK 2013 CONTACT PROPERTIES Using Outlook 0
J Object Variable or With Block Not Set Error in Outlook 2016 and not Outlook 2013 Outlook VBA and Custom Forms 3
P Outlook 2013 puts replies in Outbox Using Outlook 1
P Contacts gone missing in Outlook 2013 POP Using Outlook 4
M Outlook 2013 Using Outlook 1
P MS OUTLOOK 2013 - Adding Sender on the CC line Using Outlook 5
P MS OFFICE 2013 - Outlook locking up when using the sent on behalf of feature in VB Using Outlook 3
I Outlook 2010, 2013 will not open .msg or .eml files Using Outlook.com accounts in Outlook 1
Jeff Davis Help fix my Outlook 2013? Using Outlook 28
J Outlook 2013 hanging for unknown reason Using Outlook 1
O Outlook 2013 Problems sending large mails Using Outlook 4
K Rebuilding Outlook 2013 from Outlook.com after OS rebuild Using Outlook.com accounts in Outlook 2
O Windows 10 x64 Outlook 2013 - URL does not open (anymore) Using Outlook 3
J Will BCC messages still deliver if TO address fails Outlook 2013 Using Outlook 3
Liz Schneider PST from Outlook 2013 is now IMAP folders in 2016 Using Outlook 10

Similar threads

Back
Top