What’s required to use BCM as a collaborative CRM platform?

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kgibbs

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Outlook version
Outlook 2010 32 bit
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Exchange Server
Whats required to use BCM as a collaborative CRM platform?

How does all this work:

Currently we are using Intermedia's Exchange Server.

Will this require upgrading the service to include SharePoint as well?

Will each workstation need to run a local SQL database or is this managed via SharePoint?

Thanks
 
Re: Whats required to use BCM as a collaborative CRM platform?

No, you don't need to upgrade to SharePoint. BCM is local and doesn't use sharepoint. You'll need SQL (or SQL Express) installed and can share a database among all workstations. SQL Express will need to be installed on the client machines, BCM will take care of it at the time of installation. You can either share one of the workstations or configure the database on a separate server and share it.
 
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