In Outlook 2013, must downloaded pictures in an email always be retained?

Status
Not open for further replies.

TonyC

Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
I have just started to use Outlook 2013 after using Outlook 2003 for many years.

In my main view in Outlook 2003, I used to have the folder pane down the left hand side of the window, the email list in the middle, and the reading/preview pane down the right hand side. If I double clicked on an email in the list, a new window appeared containing the email. If the email contained the text “Right click here to download pictures”, I could right click the text to download the pictures. After reading the email, I would close the window. At that point, a prompt would appear asking me whether I wanted to save the changes I had made to the email by downloading the pictures. I would normally select “No” on the basis that I didn’t want pictures in emails clogging up my disk space. The email would then remain in the reading/preview pane without the pictures.

I have now set up my “home” view in Outlook 2013 in the same way, and I can do everything described above up to the point where I close the window containing the email I have just read. In Outlook 2013, I do not get a prompt asking me whether I want to save the changes made to the email by downloading the pictures. And the email in the reading/preview pane now contains the downloaded pictures which I can’t get rid of.

Ideally, I would like to emulate what I used to do in Outlook 2003. Is there some option in Outlook 2013 that I have missed? Or is this just the way things work in the era beyond Outlook 2003? Is it simply the case that, if you don't want downloaded pictures in your emails, you just don't download them?
 

larry

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
That wasn't a facture of Outlook 2003 - an add-in (possibly Acrobat?) caused that dialog to come up.
 

TonyC

Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
Thank you for the reply. However, what is a "facture" in this context? Or did you mean "feature"?

I don't believe I had any add-ins in Outlook 2003, and I certainly didn't have Adobe Acrobat.

Outlook 2013 does have a similar feature. If you receive a email with an attachment, double click it to view it in a full window, remove the attachment, and then try to close the window, you receive a prompt asking you whether you want to save the changes to the email or not.

Outlook 2003 works in exactly the same way, but it also works in this way if you download pictures while viewing it in a full window. Outlook 2013 doesn't - once you have downloaded pictures in an email, there appears to be no way of returning the email to the state in which you received it - that is, without the downloaded pictures.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I think he means feature. :) At least it's not as bad as some of the typos I've made over the years. lol

Anyway, it was a bug and also caused by a Word addin, if you used Word as the email editor. See http://www.slipstick.com/problems/problem-do-you-want-to-save-changes/ for details. The bug was fixed by updates (it was very annoying).

When you change the message with actual attachments it's expected that you'll be asked to save, but external content isn't saved with the message and it shouldn't ask it save it.
 

TonyC

Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
If it was a bug that is now supposed to have been fixed by updates, well, my Outlook 2013 is now right up to date (15.0.4605.1003) and I still have the same problem (if it really is a problem). I double click on an email's header in the central column of the home view in order to open the email in a full window, accept the invitation to "Click here to download pictures", press "Esc" to leave the full window, and I am not asked whether I want to save changes. And the downloaded pictures remain with the email in the reading pane on the right.

I'm not sure that the "problem" that I am describing is exactly the same one that is described in the link you provided. If I open a message by double clicking it, read it without downloading the pictures, and then close it, I don't get any prompt or message at all.

You appear to have clarified something that Larry wrote. He mentioned "add-in", whereas you refer to "Word add-in". I've looked at my Word add-ins (all configured by my Office 2013 installation) and none are concerned with Adobe Acrobat (I don't have that product anyway). And, in Outlook 2013, I don't know whether Word is being used as my mail editor. It was in Outlook 2003. But, if it is the default editor for mail as configured by the installation and you don't specify otherwise, then I am probably using Word.

Is this really a problem with Outlook 2013, or is Outlook 2013 behaving exactly as intended?
 

TonyC

Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
I've just found the following article on MSOutlook.info: http://www.msoutlook.info/question/175. The section entitled "You have downloaded pictures for the message from the Internet" states:

As downloading the pictures for an email item is considered a change, you’re prompted for the message to be saved.

Outlook 2013 will no longer prompt you to save the changes if all you did was downloading the pictures of the message.

If the information is correct, I think it answers my question. It implies that, prior to Outlook 2013, if you open an email and download pictures, you are prompted to save the changes, which is exactly my experience with Outlook 2003. But, apparently, this does not happen in Outlook 2013.

I confess that I am a little annoyed about this. I would like to be able to preview an email by downloading pictures but, if I subsequently decide to save the email, I would like to be able to save it without the pictures. I don't want masses of pictures clogging up my .pst files.
 

larry

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
You aren't saving the pictures (or CSS and other external content) to the pst file. The content is downloaded from the external webserver and saved to the Temporary Internet Files folder, they are not saved in the pst with the message. They are not permanently saved; when the internet cache is cleared, the content is deleted. This is the exact same behavior you had with Outlook 2003, the only difference is you don't receive that annoying and erroneous message.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That warning in Outlook 2003 wasn't doing what you thought it was doing. You aren't actually saving the external content in Outlook (any version). The external content - usually images - is never saved in the pst, it's saved in the TIF. Outlook will read it from the TIF until it expires (based on your IE settings.)
 

TonyC

Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
Diane, Larry, that is good news, thank you.

I know that disk space is becoming cheaper and more plentiful as time passes, but I'm a member of the "old school". I still like to manage my disk space and I don't like the thought of storing masses of data that I don't need.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
D Must now "View on Facebook" for Mentions/Comments-Outlook 2013 click-to-run Using Outlook 2
X Using Outlook 2013 and Outlook 365 Using Outlook 1
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
J Outlook 2013 Change color of text in data fields of contacts in Outlook 2013? Using Outlook 3
Commodore Outlook (2013) issues with icloud.com mail Using Outlook 0
D iCloud Add-in not working in Outlook 2013 and Outlook 2016 After Windows Upgrade & iCloud Upgrade Using Outlook 2
P Outlook 2013 "Item could not be moved - still an issue for Outlook 2013 Using Outlook 0
M Creating an RSS Feed **FROM** Outlook 2013 Calendar. Using Outlook 5
D Outlook 2013 Yahoo IMAP Sync problems Using Outlook 1
iwshim outlook 2013 - I cannot see the "Manage Add-ins" Using Outlook 2
B Outlook 2013/Exchange 2013 - Conf Rooms not fully booking "resolved conflict" meetings Using Outlook 3
G Can't create Folder Groups in Outlook 2013 Using Outlook 0
A Run time error 424. object required in outlook 2013 Outlook VBA and Custom Forms 10
Rupert Dragwater Several questions regarding Outlook 2013 Using Outlook 9
P Outlook 2013 opens with FILE tab selected. Using Outlook 3
I How to display sender's name instead of email address in outlook 2013 message Using Outlook 5
Z Outlook 2013 Gmail IMPA emails not showing dates only showing times Using Outlook 1
B Forward every other email in Outlook 2013 Outlook VBA and Custom Forms 2
P Synching Outlook 2013 Notes with iPhone 8 Using Outlook 1
N Outlook 2013 Folder View Using Outlook 8
M Outlook 2013 fails to start -- missing WindowsCodecs.dll error Using Outlook 3
David Michaels Contact card shows blank Outlook 2013 Outlook VBA and Custom Forms 0
J Calendar data can be viewed on Outlook.com, but no longer syncs to Outlook 2013 Using Outlook.com accounts in Outlook 3
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
R Folders shifting around in Outlook 2013 and 2016 Using Outlook 3
P Sync Desktop Outlook 2013 with Outlook.com? Using Outlook.com accounts in Outlook 5
J Outlook 2013 when clicking To in a new email show Company names Using Outlook 0
J Outlook - 2013 - Error msg when copying folders from Online Archives to another user's mailbox Using Outlook 0
D Outlook 2013 changing iCloud reminder time? Using Outlook 0
M OUTLOOK 2013 CONTACT PROPERTIES Using Outlook 0
J Object Variable or With Block Not Set Error in Outlook 2016 and not Outlook 2013 Outlook VBA and Custom Forms 3
P Outlook 2013 puts replies in Outbox Using Outlook 1
P Contacts gone missing in Outlook 2013 POP Using Outlook 4
M Outlook 2013 Using Outlook 1
P MS OUTLOOK 2013 - Adding Sender on the CC line Using Outlook 5
P MS OFFICE 2013 - Outlook locking up when using the sent on behalf of feature in VB Using Outlook 3
I Outlook 2010, 2013 will not open .msg or .eml files Using Outlook.com accounts in Outlook 1
Jeff Davis Help fix my Outlook 2013? Using Outlook 28
J Outlook 2013 hanging for unknown reason Using Outlook 1
O Outlook 2013 Problems sending large mails Using Outlook 4
K Rebuilding Outlook 2013 from Outlook.com after OS rebuild Using Outlook.com accounts in Outlook 2
O Windows 10 x64 Outlook 2013 - URL does not open (anymore) Using Outlook 3
J Will BCC messages still deliver if TO address fails Outlook 2013 Using Outlook 3
Liz Schneider PST from Outlook 2013 is now IMAP folders in 2016 Using Outlook 10
S Outlook 2013 doesn't download html messages Using Outlook 0
Gwarcyn Outlook 2013 / Address Books disappear Using Outlook 0
T Online Training for Outlook 2013 Using Outlook 0
Diane Poremsky Outlook 2013: Control Panel Mail Won't Open New Slipstick.com Articles 0
Diane Poremsky Outlook 2013 Notes have toolbars New Slipstick.com Articles 0
S Outlook 2003 to Outlook 2013 pst file Using Outlook 5
Similar threads


















































Top