Outlook.com and Comcast.net profiles

Status
Not open for further replies.

Tom Anderson

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
I am using Outlook 2013 as my desktop email client. My original primary profile is Comcast.net (POP3). I have added a profile for my Outlook.com (EAS) account in order to receive emails on my Windows phone. Because POP3 and EAS are incompatible, I am unable to copy/move folders and emails from the Comcast profile to the Outlook profile. So it appears to be impossible to migrate from Comcast to Outlook.com. I have set my Comcast account to forward emails to Outlook.com, which seems to work, but I also get the emails in the Comcast profile. I would like to get rid of the duplication. Also, on my Windows phone, I'm getting two copies of every email. Any advice would be appreciated.
Thanks,
Tom
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Does Comcast support imap? That would make everything work better as far as m ail on the phone.

If you want to upload mail to Outlook.com, you need to set it up as an IMAP account - http://www.slipstick.com/outlook/email/setting-outlookcom-imap-account/

Do you want to continue using the Comcast address to send email? If not, remove the POP account from outlook and let it forward to outlook.com. That will solve the duplicates.
 

Tom Anderson

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
Unfortunately, Comcast does not support IMAP...only POP3. Microsoft recommends using EAS for Outlook.com so that your email will sync with tablets and smartphones. I don't know if that would work for IMAP.

I have setup Comcast to forward email to Outlook.com. There is such a setting in the Comcast profile in my desktop Outlook client and also in Comcast.net online. With both set to forward email, I get duplicate emails on my Windows phone. When I remove one of the forwarding settings, then I don't get proper forwarding to my desktop Outlook.com profile. I don't know why this should be so difficult. Thanks for your help, Diane.
 

Tom Anderson

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
I successfully created a Comcast IMAP profile on my Outlook desktop client using the link you provided. Then I tried to setup an Outlook.com IMAP profile. But after entering all of the correct values, when I clicked Next to do the test, it kept prompting me for my outlook.com password, which was correct. See attached screen shots of errors. This was totally unexpected.
 

Attachments

  • Outlook IMAP Error.JPG
    Outlook IMAP Error.JPG
    23.3 KB · Views: 532
  • Outlook IMAP Error2.JPG
    Outlook IMAP Error2.JPG
    39.3 KB · Views: 567

Tom Anderson

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
No, that's what puzzled me. I'm not using Outlook.com's two step verification...I never set it up. But the error sure looks like that's the problem. It seems that the hurdles never stop coming!
 

Tom Anderson

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
I'm still struggling to setup an Outlook.com IMAP profile on my Outlook 365 client. I can't get past the pop up password message (see above) that comes up repeatedly when it tries to verify my settings, which I have double checked to determine they are correct. On the same client, I have an Outlook.com EAS, Comcast POP, and Comcast IMAP profile. My objective is to copy all of my email folders and contents from the Comcast IMAP account to the Outlook.com IMAP account and then remove the others. Then I hope that I can setup an Outlook.com IMAP account on my Windows 8 phone that will sync with the Outlook.com IMAP profile. I'm not sure if I have to make any changes to the web Outlook.com settings to make this happen. As I said above, I am not using two-step verification. Still hopeful there's a way to do this.
 

Tom Anderson

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
Those are the exact server names and settings I used. I don't know why email setup should be so complicated. Thank you for your expertise. If you can think of anything that might be preventing this profile from being setup, please let me know.
 

Tom Anderson

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
I was finally able to setup an Outlook.com IMAP profile on my Outlook 365 client. I'm not sure what I changed to make it work, but I think it was due to changing the username from myname to myname.outlook.com.
 

Tom Anderson

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
Yes, I used the @ sign, not the dot as in my previous reply. Just a senior moment.

At this point I am so confused with the email setup that I'm about ready to start over. The Outlook IMAP profile synchronizes with Outlook.com and my Windows phone IMAP account. But when I delete emails on my phone it also deletes them from my Inbox in the Outlook IMAP desktop profile but does not move them to deleted items. So I'm losing valuable emails on my Outlook client. This is apparently the synchronization process that occurs with IMAP. But I don't want one platform to delete items on another. Maybe synchronization is not what I want. Plus I'm getting duplicate emails in my Outlook IMAP profile. There are so many settings that affect the functioning and coordination of multiple email profiles.

Do you have a recommended environment or setup process for someone who is migrating from Comcast.net to Microsoft Outlook? Should my target environment be POP, EAS, or IMAP?
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
HarvMan Outlook.com Account Using Outlook 3
C Outlook FROM ADDRESS -Outlook.com and Android Using Outlook 1
Z Outlook.com OST Stopped working without explanation Using Outlook.com accounts in Outlook 3
A Reminder duplication Outlook and Outlook.com Using Outlook.com accounts in Outlook 5
C WARNING - DO NOT USE AN OUTLOOK.COM ADDRESS FOR GOOGLE ACCOUNT RECOVERY EMAIL Using Outlook 10
D Outlook.com premium finally dying... what do I do with my domain? Using Outlook.com accounts in Outlook 3
G Retention Policy for Outlook.com Deleted Items folder Using Outlook 0
GregS Why is Outlook 2016 mail in Outlook.com? Using Outlook 1
T upgrade from outlook.com to Outlook Using Outlook 2
Commodore Outlook (2013) issues with icloud.com mail Using Outlook 0
H Upon opening Outlook, make my popmail inbox open instead of outlook.com inbox Using Outlook 1
T How do I upgrade from outlook.com to Outlook? Using Outlook 5
T Many problems with outlook.com - will upgrade to Outlook soon Using Outlook 1
T I'm thinking about moving from outlook.com to the Outlook I have in my Office 365 Using Outlook 1
GregS 2016 Contact List being managed by Outlook.com? Using Outlook 1
F outlook.com Exchane Server corrupts data Since September 2019 Using Outlook.com accounts in Outlook 6
T Missing Folder in Outlook.com Using Outlook 3
M Outlook .com group does not show up in Outlook for office 365 home Using Outlook 3
dbjdbj Is it only me having a fun time with Outlook.com "beta" ? Using Outlook 3
T Need to backup outlook.com to cloud storage, without desktop software - Testing UpSafe. Are there any similar services? Using Outlook.com accounts in Outlook 8
I New Outlook.com Using Outlook 1
D Adding Enterprise Exchange Email Account to Outlook Prevents Sending via Outlook.com Account Using Outlook.com accounts in Outlook 10
F Delete/create/reset Exchange mailbox on Outlook.com Using Outlook.com accounts in Outlook 3
K Outlook.com is not showing, or finding via search, all my Contacts (People) Using Outlook 0
R PST->Outlook.com (Import vs Drag-n-Drop methods Using Outlook.com accounts in Outlook 2
D Sharing outlook.com calendars in Outlook 2016 Using Outlook 1
T outlook.com opens with "item not found" Using Outlook 1
M Can't send email in outlook.com Using Outlook 9
T BitDefender reporting outlook.com as 'insecure' Using Outlook 6
T Some of my folders in outlook.com appear to have vanished, thanks to v1803 Using Outlook 11
C Syncing on outlook.com Using Outlook 4
S Outlook.com birthdays show up 1 day late on iPhone contacts list Using Outlook.com accounts in Outlook 27
S Outlook.com cannot edit some contacts Using Outlook.com accounts in Outlook 5
B Outlook.com People Limits Using Outlook.com accounts in Outlook 11
Rupert Dragwater How to create a new email with @outlook.com Using Outlook.com accounts in Outlook 32
M Outlook.com autocomplete list invaded by strange items Using Outlook.com accounts in Outlook 7
J Outlook 2016 message content does not display - outlook.com; exchange Using Outlook.com accounts in Outlook 9
D Outlook 2016 IMAP Connection Returns All Email but outlook.com does NOT Using Outlook.com accounts in Outlook 2
M Mailbox Size Outlook.com or Outlook 2011 Using Outlook 1
A remove or turn off outlook.com contact folder from outlook 2016 Using Outlook 4
N Error 0x80090326 when trying to setup IMAP account on Outlook.com Using Outlook.com accounts in Outlook 1
C Long List Of Outlook 2016/Outlook.com Bugs // Where To Report? Using Outlook 10
M How many days are items in Recover Deleted at Outlook.com ? Using Outlook.com accounts in Outlook 4
P Outlook.com account overrules default account Using Outlook.com accounts in Outlook 8
Fozzie Bear Correct Method to set up Outlook.com accounts as Exchange Using Outlook.com accounts in Outlook 7
W Cant connect to outlook.com from outlook Using Outlook.com accounts in Outlook 2
J Outlook.com Contact Sync Issue Using Outlook.com accounts in Outlook 9
J Calendar data can be viewed on Outlook.com, but no longer syncs to Outlook 2013 Using Outlook.com accounts in Outlook 3
J Outlook 2016 and Outlook.com Using Outlook.com accounts in Outlook 1
J Outlook.com with outlook 2016 Using Outlook.com accounts in Outlook 2

Similar threads

Top