Outlook 2013 is printing headers only

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M

Maple

Senior Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
I have just installed Office 2013, and just tried printing for the first time. For some reason Outlook is only printing headers, (with blank pages after that)
Its is not a printer problem as I still have Outlook 2007 installed, and the same emails print perfectly via that utility.
Grateful for any solutions to this please.
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
What are you printing - email, appts, etc. If email, are they HTML or plain text format?

Go to File, Print, Print Options and check/change the font and see if it changes anything. You could also try to delete the outlprnt file for your profile. Type or paste %appdata%\microsoft\outlook in the address bar of windows explorer to open the folder where its at.
 
M

Maple

Senior Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
Thanks for your help Diane. I have now found that all the emails that won't print are plain text. I have just received several HTML emails that do print! I will experiment with deleting the outlprnt file and report back tomorrow. Many thanks once again.
 
M

Maple

Senior Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
I have now deleted the outlprnt file and nothing has changed sadly.
 
M

Maple

Senior Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
Maple said:
I have now deleted the outlprnt file and nothing has changed sadly.
Click to expand...
Took ages to find the edit tab, but if I edit the plain text email and convert to HTML it prints. Why should I have to do this? BTW as I said, both Plain text and HTML messages print perfectly in Outlook 2007
 
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