Outlook 2013 default file error

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Eyal Silberstein

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Hi Diane,

Thanks very much for all your kind advice.

I've recently upgraded my computer to windows 8.1 with office 2013. Up until now, I've used windows 7 and outlook 2010, and syncing the outlook with my iphone 4 using itunes has been a breeze.

Alas when I synced the new computer with my iphone, all the contacts and calenders have been erased from the phone. They still exist in outlook just fine, but I cannot sync them to the iphone. After countless hours with various support techs, I talked to Apple today and was told I can only use the icloud service to sync the outlook with the phone. I'm not crazy about it, but I'll live with it if that is indeed the only solution. I tried setting up the icloud account, but I recieve an error message "Setup cannot continue because outlook isn't configured to have a default profile. Check your outlook settings and try again."

I have only one email account (POP) and one data file (.pst) and they are both defined as default in outlook so I don't know what the problem is. Your assistance will be greatly appreciated. I have a business trip in 2 days and I don't know how I'll manage without my calenders and contacts on the iphone.

Thanks in advance!!
Did you get this solved? This error is more common with older software. As long as you have the newest iTunes installed, syncing should work like it always has
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