Importer skips folders and messages

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Not open for further replies.
M

MA

Dear,

We wrote a solution to import our user's non Outlook account using

Redemption. This solution has been working fine and now a user

reported that it skips folders for some account.

Solution import some folders then skips and import again. We could not

reproduce in-house with same data.

We are using Outlook 2003 (11.8313.8221). Is there any Outlook

settings which could interfare?

Sorry, I know its general question but we are confuse about what cause

this strange behaviour.

Thanks in advance.

Regards,

MA
 
K

Ken Slovak - [MVP - Outlook]

Since no one here knows what settings you're talking about or exactly what

your code is doing or even what folders or type of folder you're talking

about I don't see how anyone could answer the question. You need to be more

specific and to possibly show some of the code you're using.

My guess is if you can't repro and only this user reports the problem that

the problem lies between his keyboard and chair (PEBKAC).

"MA" <malauddin@gmail.com> wrote in message

news:659fcaef-40ff-4bfe-a79a-96a1ef1e67e7@b7g2000pro.googlegroups.com...
> Dear,

> We wrote a solution to import our user's non Outlook account using
> Redemption. This solution has been working fine and now a user
> reported that it skips folders for some account.

> Solution import some folders then skips and import again. We could not
> reproduce in-house with same data.

> We are using Outlook 2003 (11.8313.8221). Is there any Outlook
> settings which could interfare?

> Sorry, I know its general question but we are confuse about what cause
> this strange behaviour.

> Thanks in advance.

> Regards,
> MA
>
 
M

MA

Thanks Ken for your response.

Further debugging the code, we have found that GetFolderFromPath()

Redemption call causing an exception to access a specific folder thus

unable to process any messages.

We have a class library which return a MAPIFolder then we use

rdoSession.GetFolderFromPath(folder path) method to get an instance of

RDOFolder then create messages. Its been working great so far except

for one user where his folder name as: "90%Polyphe, 60%Cate".

- If we change the folder name to "90% Polyphe, 60% Cate" then it

works fine.

- If we use rdoSession.GetFolderFromID() method then we can access the

folder but unable to create any messages in that folder.

Its not machine/account specific, we can reproduce in different

account. Any thoughts?

Regards,

MA
 
K

Ken Slovak - [MVP - Outlook]

That sounds like a bug in your version of Redemption's GetFolderFromPath()

method. If I were you I'd ping Dmitry and see if he knows of the bug and if

he has a fix in place.

"MA" <malauddin@gmail.com> wrote in message

news:eec092ee-8279-469e-8c32-54b77b18b722@x10g2000prk.googlegroups.com...
> Thanks Ken for your response.

> Further debugging the code, we have found that GetFolderFromPath()
> Redemption call causing an exception to access a specific folder thus
> unable to process any messages.

> We have a class library which return a MAPIFolder then we use
> rdoSession.GetFolderFromPath(folder path) method to get an instance of
> RDOFolder then create messages. Its been working great so far except
> for one user where his folder name as: "90%Polyphe, 60%Cate".

> - If we change the folder name to "90% Polyphe, 60% Cate" then it
> works fine.
> - If we use rdoSession.GetFolderFromID() method then we can access the
> folder but unable to create any messages in that folder.

> Its not machine/account specific, we can reproduce in different
> account. Any thoughts?

> Regards,
> MA
 
D

Dmitry Streblechenko

How exactly do you construct teh folder path? You yo uretrieve it from the

MAPIFolder.FodlerPath property? Or build it in your code?

Note tha tspecial charcaters (including "%") are encoded. E.g. in case of "%

something", the folder path will be "%% something".

GetFolderFromID is preferable. If you are unable to create in messages in

teh folder returned by GetFolderFromID, chances are you are passing 0 for

the last (Flags) parameter, which opens the folder in the read-only mode.

Pass MAPI_BEST_ACCESS (0x10) or Missing.Value (in case of .Net) - the

parameter is optional.

Dmitry Streblechenko (MVP)

-

"MA" <malauddin@gmail.com> wrote in message

news:eec092ee-8279-469e-8c32-54b77b18b722@x10g2000prk.googlegroups.com...
> Thanks Ken for your response.

> Further debugging the code, we have found that GetFolderFromPath()
> Redemption call causing an exception to access a specific folder thus
> unable to process any messages.

> We have a class library which return a MAPIFolder then we use
> rdoSession.GetFolderFromPath(folder path) method to get an instance of
> RDOFolder then create messages. Its been working great so far except
> for one user where his folder name as: "90%Polyphe, 60%Cate".

> - If we change the folder name to "90% Polyphe, 60% Cate" then it
> works fine.
> - If we use rdoSession.GetFolderFromID() method then we can access the
> folder but unable to create any messages in that folder.

> Its not machine/account specific, we can reproduce in different
> account. Any thoughts?

> Regards,
> MA
 
M

MA

Thanks Ken and Dmitry for your response.


> How exactly do you construct teh folder path?


I use MAPIFolder.FullFolderPath property:

rdoSession.GetFolderFromPath(olFolder.FullFolderPath)

You are spot on Dmitry about the flag in GetFolderFromID() method.

After using the Missing.Value flag, I can create messages in that

folder. I think Redemption docs need be bit clear about the flag.

RDOFolder rdofolder = rdoSession.GetFolderFromID(olFolder.EntryID,

olFolder.StoreID, System.Reflection.Missing.Value);

Thanks heaps guys for your valuable response.

Cheers,

MA
 
M

MA

Thanks Ken and Dmitry for your response.


> How exactly do you construct teh folder path?


I use MAPIFolder.FullFolderPath property:

rdoSession.GetFolderFromPath(olFolder.FullFolderPath)

You are spot on Dmitry about the flag in GetFolderFromID() method.

After using the Missing.Value flag, I can create messages in that

folder. I think Redemption docs need be bit clear about the flag.

RDOFolder rdofolder = rdoSession.GetFolderFromID(olFolder.EntryID,

olFolder.StoreID, System.Reflection.Missing.Value);

Thanks heaps guys for your valuable response.

Cheers,

MA
 
K

Ken Slovak - [MVP - Outlook]

For the other question, you could do something similar to what I do when I

play with text intended for XML or a file name, I run the code through a

sanity check procedure that makes sure any text is legal and formatted

correctly.

For example, replace all "&" characters with "&" for XML or replacing

all "/" characters with "-" for file names, etc.

"MA" <malauddin@gmail.com> wrote in message

news:9ceb6fe1-b6b5-4407-8a34-01c2ad180d75@k6g2000prg.googlegroups.com...
> Thanks Ken and Dmitry for your response.
>
> >How exactly do you construct teh folder path?


> I use MAPIFolder.FullFolderPath property:
> rdoSession.GetFolderFromPath(olFolder.FullFolderPath)

> You are spot on Dmitry about the flag in GetFolderFromID() method.
> After using the Missing.Value flag, I can create messages in that
> folder. I think Redemption docs need be bit clear about the flag.

> RDOFolder rdofolder = rdoSession.GetFolderFromID(olFolder.EntryID,
> olFolder.StoreID, System.Reflection.Missing.Value);

> Thanks heaps guys for your valuable response.

> Cheers,
> MA
 
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