Dear Diane, I believe you've written about this before. I know that if you have an IMAP email account, Outlook will not all you to set the data file for that email as the default data folder from which emails, that are sent and received, are stored. I believe this is because, among other things, the emails are saved elsewhere, such as on a web based server like GoDaddy. Hence, Outlook will automatically create a personal .pst folder for the user to set as the default data folder.
I believe there is a way of forcing Outlook to save emails that are sent and received to the IMAP folder by default, and that is by going into the registry if I'm not mistaken. I am trying to use a third party software that will track incoming and outgoing emails to specific files on the software. However, I've run into a glitch because of the problem I mentioned above. Please direct me to that article or thread where you addressed the issue. Greatly appreciated. George from Los Angeles, CA
I believe there is a way of forcing Outlook to save emails that are sent and received to the IMAP folder by default, and that is by going into the registry if I'm not mistaken. I am trying to use a third party software that will track incoming and outgoing emails to specific files on the software. However, I've run into a glitch because of the problem I mentioned above. Please direct me to that article or thread where you addressed the issue. Greatly appreciated. George from Los Angeles, CA