Your Imap server wants to alert you to the following: Message too large

[Vincenzo]

Your Imap server wants to alert you to the following: Message too large

I'm getting this message repeatedly in Outlook 2010.

I used Diane's technique where I use advanced search and clean up outlook attachments that are 0 bytes and over 10 MB.
I found a bunch of 0 byte attachments, and some large attachments, and deleted them all, but I still get the message.

Thanks

 

[Diane Poremsky]

You might need to delete the imap ost and let it resync. Is everything you added to the imap data files uploaded to the server or do you have backups? When you delete the imap ost, you'll lose anything that hasn't synced up.

 

[Vincenzo]

OK I renamed the pst file. Outlook created a new one, it seems ok now.

Thanks

 

[Parish Mills]

I'm having this same issue. I've tried running Scanpst on the OST file, and using putting Outlook in Offline mode, and using Clean Mail to delete emails larger than 20MB. The error message keeps coming back anytime we try to send an email, whether it has an attachment or not. We're getting these messages every 10-15 minutes.

Error Message:

"Your IMAP server wants to alert you to the following: Email is too large, limit size to less than 20 MB."​

For the record, our email is hosted through Godaddy IMAP server, and we're limited to 30MB on both incoming and outgoing emails, with outgoing emails limited to 20MB attachments.

Diane, could you please go over the proper steps to do what you mentioned? I want to make certain I'm not missing any emails when I perform this operation. If I delete the OST, does Outlook produce a new OST? Also, can renaming the OST as Vincenzo suggested, do the same things as deleting it?

 

[Diane Poremsky]

Renaming will have the same effect.

Are the large files in the servers? If they are only in outlook you'll want to export them to a PSt first.. otherwise you don't need to export first..