Outlook 2013 Want to file a note after filtering with search current mailbox

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JShrader

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Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
Hello! I am new to the forum so thank you in advance for your your guidance.

I recently upgrade to Outlook 2013 and I cannot find a feature that I used to use in previous versions. I get a lot of messages but I am not as organized as I should be. I will get a note from someone and fail to file it in a folder other that the default inbox. Over a period a time form the default inbox, I would use the "Search Current Mailbox" and search for whatever I am looking for (sender, subject, etc.) and when I hit enter or hit the magnifying search glass, then I get a subset of the notes. I want to be able to highlight whatever items and then hit the "Move" function and file them in another folder.

In 2013, when I hit the move button and select the folder, it goes back to the list and does not move any of the items. In the previous version, I could accomplish that task. Has this function been removed or is there an Option that I need to set first?

Also related to this, when I find the note I am looking for and it is the selected item, I want to cancel the find option and then the selected item is still highlighted. Again, this is the way the older versions worked. Instead now, it takes me to the top of the list based on whatever my sort option was (sender, date, etc.). The same question as before, is this been purposely changed or can I change a setup option?

Thanks you again for you time and assistance.
Jim
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Move should work - it works here - however, if you search is not restricted to the current folder, the view won't refresh.

keeping focus on the selected message when the search is cancelled is also working here.

Verify all updates are installed for office then try resetting the view on the folder. if you aren't using many custom views, close outlook and restart it using the /cleanviews switch. (it'll wipe out all custom views.)
 

JShrader

New Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
Thanks for your timely reply. I am embarrassed to answer such a basic question, but how to I check that all updates are installed. I guess I can wait for my IT guys to do it, but it would be nice to know how to do it myself.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
in any office 2013 program, go to File, Account (it's Office Account in Outlook) and look at the update options button. Click Update Now. (The admin could have it disabled - in that case, you need to wait for them to send down the update.)
 
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