Tasks from some users show up as emails

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zmarevets

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hello,

I have an issue where a user is getting tasks from another and the tasks do not show up as Tasks but as emails. If I send the same recipient a task, my task shows up as a task.

I have no clue what could be causing this. Anyone seen this one before?
 

zmarevets

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Interesting theory. I'll take a look into that for sure and yes, everyone is on exchange.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
on the sender's computer, have the sender prepare an email (or another task) to the person and then delete the autocomplete entry and select their entry from the GAL. Guess is they have a contact for the person and outlook assumes that means it's an internet address, not internal. (I've seen Outlook do the same with calendar sharing invites - using the autocomplete address fails but selecting from gal works.)
 
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