Outlook 2013 and Exchange 2007, Out of the office error message

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Jon Bakrley

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Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2007
Hi, I have some new pc's with Outlook 2013 and I can not access the Automatic Replies option on most of my workstations. I get a "your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later."

I have updated the cname record with our dns people. I have been able to get one person to work on one computer. If I log in to another computer with the same person, it does not work. On the computer that it is working, if I login as another user, that user does not work. I'm stumped and need help. Thanks!
 
I was able to check it and found there was no external URL set. I went and set it but I still have the same message.
 
Did you reset the web server? Changes won't take effect until you do.
 
Yes. Reset the server- you can use IISreset /noforce to recycle it.
 
Yes. Reset the server- you can use IISreset /noforce to recycle it.

Just tried that now and still getting the message. What is wierd is that it works for one person on this computer and when I login to a different profile on the same computer, it does not work.
 
I'm assuming you mean two Windows user accounts, not two different Outlook profiles? Are both users logging into the network?
 
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