I was using iCloud and Outlook seamlessly until a month ago when it just stopped syncing from my PC (devices sync fine to icloud). I have uninstalled, re=installed, set up my icloud email account in Outlook (which works fine), but nothing works. Everytime I go into the iCloud control panel, there is no box next to calendar, contacts, or notes.
Can anyone out there help me? Now that I've uninstalled and reinstalled, my Outlook icloud calendar and contacts are frozen! I will gladly pay tech support to just do it for me because I am so tired of wasting my time with this.
I'm using iCloud 2. I have uninstalled, reinstalled, rebooted and nothing is working. Downloaded it into my laptop to see if it would work there, and it installed perfectly and works perfectly.
On my PC I continually get a box telling me to go to my control panel to repair iCloud. I do that and get the box again. It's almost like something in my computer is stopping iCloud from installing correctly. On the iCloud forum someone said that they had to delete a mail.pst file. But I can't find that on my PC. I'm stumped...and anxious to have my contacts and calendar working again.
Exit the iCloud applet and go to C:\Users\username\AppData\Local\EA5A7B1F-55B8-45AC-9BD7-DEF590241414.aplzod and delete the contents. (the GUID # might be different) iCloud will rebuild it when you restart it.
I tried that search and it came up empty. Also, I didn't move any of the folders. The Office 2010 program was added by a computer tech person who is not responding to my emails for help, other than sending me an iCloud forum screen that talks about how you should get rid of iCloud with Outlook.
Your second screenshot with the folder tree is not right - You should have a randi's pc folder in the user path - that is where outlook says the pst is, but its not there. Are you using junction points or something to repoint the folders?
I did find a Randi's PC folder in the user path. Here's a screen capture. Not sure what a junction point is. You can see that I also have Randi's PC on it's own, about the C folder. I'm assuming they are the same?
In Outlook 2007 I could try to export a file and then see where the pst is. But in 2010 version, I can't even see how to export a file. My former computer guy installed Office 2010 from his own copy. I don't even have one to uninstall and reinstall.
I also just reinstalled iCloud for the 4th time. On the previous attempts, all of my icloud folders remained in Outlook, but just weren't accessible. Now the folders are GONE!...all of my calendar and all of my contacts!!! Since I had been using this exclusively before I realized it wasn't syncing, that was my most current calendar and contact list.
They're on the iPhone and iPad, but for a month I was only inputing on my PC and didn't realize they weren't syncing with iphone and ipad. so those will be lost now.
Yes, I have signed in and out of iCloud many times...still nothing.
don't know what to do next. Nothing in Randi's PC folder looks like it is linked to outlook. It's like something is running that is stopping iCloud from repairing or installing correctly. Every single time I get a box that keeps telling me to repair it. Now it is not even showing an iCloud folder in Outlook.
I also can't seem to find outlook in the C: tree. any suggestions?
Did that, and at least it took me to the right place. But...no folder with apzod. Actually, no folders with numbers at all. In the temp file there are lots of folders with numbers all in parentheses. Here is the saved screen.