Outlook 2013 IMAP Issues

Status
Not open for further replies.

sam20e

Member
Outlook version
Outlook 2013 32 bit
Email Account
IMAP
Hi

Im using a private domain email with outlook (IMAP) i was using office 2010 until today and no issues at all. All my IMAP folders works great with filters.

Today i upgraded to Office 2013 and im have issues with IMAP folders. I know its widely known issue but so far i didnt find any solution. My IMAP folders are not showing. I unsubscribe and subscribe again at that time im getting this error : http://i.imgur.com/aTvewHr.jpg

Sync Issue folder shows this result :
20:21:08 Synchronizer Version 15.0.rup
20:21:08 Synchronizing Mailbox 'xxxxx@xxxx.com'
20:21:08 Synchronizing Hierarchy
20:21:10 Error in folder 'Inbox'
20:21:10 [800CCCD2-0-0-733]
20:21:10 Terminated in error
20:21:10 [800CCCD2-0-0-733]

I tried removing my account completely and added again. still not showing. would really appreciate if anyone can guide me to a solution

Refer these screenshots for more settings : imap issues - Imgur

Thanks
 

sam20e

Member
Outlook version
Outlook 2013 32 bit
Email Account
IMAP
Update :

Issue has been fixed, and i would like to share how i fixed this issue so that anyone else facing similar issue can overcome

1) Login to your webmail

2) Move all your mails from subfolders to your main inbox

3) Delete the subfolder from WebMail

4) Create new subfolders from Webmail

5) Now create a new IMAP account with Outlook 2013

Weirdest part is I really dont understand how come outlook 2013 accepts newly created imap folders, but fails to subscribe to old subfolders

Thanks
 

appressman

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
I'm having a variation on the same problem. Outlook 2010 worked great. Properly synced IMAP folders as did my iPhone so deletes and moves on one appeared on the other. Then Outlook 2013 came out and the sync didn't work, mail I deleted in Outlook remained on the server despite purges. Tuesday an update to Outlook 2013 has removed the ability to sync to the Inbox folder but the subfolders are fine! So I have the reverse problem of the solution posted above. I can't see new mail in the inbox. I have to move email from the inbox on my iphone to a subfolder I created called Outlook and then Outlook will see it. Additionally, this doesn't happen with an AOL IMAP account but does with my own hosted and Gmail IMAP accounts.

Very strange
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Has the mail shown up yet? Try resetting the view. The latest update fixed some imap issues but it needs to resync everything. For whatever reason some users can't see their mail in the inbox and resetting the view helps some of them.

Sent from my iPad using Tapatalk
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
D Outlook 2013 Yahoo IMAP Sync problems Using Outlook 1
Liz Schneider PST from Outlook 2013 is now IMAP folders in 2016 Using Outlook 10
L Gmail POP, Android IMAP, Outlook 2013 setup close Using Outlook 5
P Outlook 2013 and IMAP: Two popular issues Using Outlook 3
K Outlook 2013 Outlook 2013 no longer syncing 1 of 5 IMAP accounts Using Outlook.com accounts in Outlook 0
D is it possible to have both a POP and IMAP account in Outlook 2013? Using Outlook 5
B Outlook 2013 IMAP folder showing 0KB file size Using Outlook 10
T Cannot successfully add gmail IMAP account to Outlook 2013. Using Outlook 1
Fozzie Bear Outlook 2010 or 2013 Dual Configuration Exchange + IMAP Exchange Server Administration 6
D How to force full message download for all Gmail messages in all folders with IMAP in Outlook 2013 Using Outlook 1
M Can't delete imap email from Outlook 2013 Using Outlook 4
Commodore Weirdness with iCloud IMAP folders in Outlook 2013 Using Outlook 4
DBoss Outlook 2013 as offline GMail IMAP Sync Using Outlook 1
S Drafts in Outlook 2013/Outlook.com with EAS & IMAP Using Outlook.com accounts in Outlook 5
A Outlook 2013 IMAP using Google Mail App not syching Sent Mail Using Outlook 3
Chris Smith Outlook 2013 will not retrieve my IMAP mail Using Outlook 1
R Outlook 2013 - IMAP & Rules Broken Using Outlook 1
R Outlook 2013 IMAP Sync Issues Using Outlook 1
J Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appears Using Outlook 15
M Outlook 2013 EAS, 3 imap accounts. Meeting invites not synced to outlook.com Using Outlook.com accounts in Outlook 1
D Outlook 2013 stopped synchronizing with my IMAP account Using Outlook 0
B Outlook 2013 IMAP to Gmail failing Using Outlook 2
N No IMAP folders in Outlook 2013? Using Outlook 0
L Outlook 2013 not syncing imap unless the "Inbox" folder is clicked on.. Using Outlook 2
H Outlook 2013 issue with imap zimbra Using Outlook 1
mikolajek Outlook 2013 IMAP actions (message move / delete etc.) significantly delayed Using Outlook 0
L Outlook 2013 IMAP account is deleting e-mails from my inbox - help!!! Using Outlook 3
J Outlook 2013 - Rules and Alerts for POP3/IMAP Accounts Using Outlook 1
B Outlook 2013 erratically deleting original file that is attached Using Outlook 0
X Using Outlook 2013 and Outlook 365 Using Outlook 1
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
J Outlook 2013 Change color of text in data fields of contacts in Outlook 2013? Using Outlook 3
Commodore Outlook (2013) issues with icloud.com mail Using Outlook 0
D iCloud Add-in not working in Outlook 2013 and Outlook 2016 After Windows Upgrade & iCloud Upgrade Using Outlook 2
P Outlook 2013 "Item could not be moved - still an issue for Outlook 2013 Using Outlook 0
M Creating an RSS Feed **FROM** Outlook 2013 Calendar. Using Outlook 5
iwshim outlook 2013 - I cannot see the "Manage Add-ins" Using Outlook 2
B Outlook 2013/Exchange 2013 - Conf Rooms not fully booking "resolved conflict" meetings Using Outlook 3
G Can't create Folder Groups in Outlook 2013 Using Outlook 0
A Run time error 424. object required in outlook 2013 Outlook VBA and Custom Forms 10
Rupert Dragwater Several questions regarding Outlook 2013 Using Outlook 9
P Outlook 2013 opens with FILE tab selected. Using Outlook 3
I How to display sender's name instead of email address in outlook 2013 message Using Outlook 5
Z Outlook 2013 Gmail IMPA emails not showing dates only showing times Using Outlook 1
B Forward every other email in Outlook 2013 Outlook VBA and Custom Forms 2
P Synching Outlook 2013 Notes with iPhone 8 Using Outlook 1
N Outlook 2013 Folder View Using Outlook 8
M Outlook 2013 fails to start -- missing WindowsCodecs.dll error Using Outlook 3
David Michaels Contact card shows blank Outlook 2013 Outlook VBA and Custom Forms 0
J Calendar data can be viewed on Outlook.com, but no longer syncs to Outlook 2013 Using Outlook.com accounts in Outlook 3
Similar threads


















































Top